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Travel Insurance Frequently Asked Questions
  • 01. What is intune Travel Insurance?

    intune Travel Insurance is a flexible travel insurance policy with no upper age limit. The package has been designed to meet the needs of older people with the reassurance that, whatever their age, they can travel fully insured with fast access to financial and medical help.

    intune Travel Insurance offers Trip Travel Insurance for individual holidays up to 90 days in length and an Annual Multi-trip Insurance covering trips up to 31 days in length. Insurance is available for the UK, Europe and Worldwide and the cover includes:

    • Cancellation
    • Medical Expenses
    • Repatriation
    • Luggage Delay
    • Personal Liability
    • Personal Accident
    • Loss of Passport
    • Curtailment and Hospital Benefit
    • Delayed or Missed Departure
    • Hijack
    • Luggage and Personal Money

  • 02. Why is your travel policy described as "flexible"?

    A policy can be arranged for any amount of time whether it's a long weekend or a few months. The different options available (from 1 to 90 days) take into account the fact you may not need to rush back to work.

  • 03. Don't most travel insurers cover for pre-existing medical conditions?

    No. Up to 90% of travel insurers exclude pre-existing medical conditions from their policies. And you don't need us to tell you the importance of adequate cover should you suffer from a pre-existing medical condition.

  • 04. How do you go about insuring for pre-existing medical conditions?

    If you have a medical condition, your case will be individually assessed by a system developed by specialist travel doctors. We are unable to provide cover for anyone who is travelling against medical advice.

  • 05. What is the definition of a pre-existing medical condition?

    A medical condition is one that the customer is aware of at the time of taking the policy.

  • 06. Do you only have one travel insurance underwriter?

    Yes. Travel Insurance is underwritten by Liverpool Victoria Insurance Company Limited and is administered in the UK by Mondial Assistance (UK) Limited.

  • 07. Why do you offer cover in age bands rather than charging the same premiums for everyone?

    intune Travel Insurance offers cover regardless of age. We recently insured a 104-year-old for a trip abroad.

    However, we don't believe that anyone should pay more than they need to for their insurance. That's why our cover is offered in age bands reflecting the differing risk levels. Let's face it, medical issues can increase with age, and falling ill as you are due to jet off could mean a cancelled trip. We just want to make sure you have the adequate cover.

  • 08. Does intune benefit financially from offering Travel Insurance?

    Any money made by intune goes directly to Help the Aged to help improve the lives of disadvantaged older people.

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